Value Added Services
At Western Union, we’ve developed a track record of investing in each of our clients. We demonstrate this commitment by partnering with you to develop and grow a payment strategy customized to your business needs. Our Value Added Services suite allows you to take advantage of our unique combination of expertise, advice and support – all at no additional cost to you.
Our services help you evaluate your payment strategy and find opportunities to help reduce costs, improve efficiency, migrate customers to more profitable payment channels and more. We offer consumer adoption and migration marketing tools and support, upgrades and enhancements to our services, as well as ongoing training and education for your team. Our dedicated project managers stay with you – beyond implementation – so you’ll have someone available to you who knows your business. And our technical support team is 24/7, ensuring maximum system uptime and performance. Our experience provides us with the understanding of what you face every day, and we use that knowledge to guide you toward success, every step of the way. Let us be the partner that works hard to deliver strategic investments in your payment and presentment environment, so you can focus on your core business.
Featuring the industry best practices, carefully applied to your business, our comprehensive suite of Value Added Services is just another way we help optimize your payment strategy and maximize your revenues. Our partnership includes expert advice, tools and support that will help you reduce costs, improve efficiency and increase the overall profitability of your business.
Payment Strategy Consult
Determine where you are, then find out where you stand.
A comprehensive, data-driven evaluation of your entire payments environment designed to help you identify opportunities to make positive changes in your payment strategy.
Benchmark Analysis
Finding out how you measure up is a great place to start.
Using a wide variety of comparative metrics, we provide tools that allow you to compare your payment data trends to other companies in your industry so you can see where you stand among your peers and be confident in your payment decisions
Expert Project Management
Advice, support and tools from some of the best people in the industry.
Dedicated project managers who use industry knowledge, best practices, payments expertise and other proven implementation strategies to keep your projects on time, and help you better allocate your own resources. Our poject managers stick with you long term as partners in your success. They’ll quickly become your go-to resources to assist you with all your payment and presentment needs.
Technical Support
An expert technical team you can count on.
A payments-focused technical support team, available 24 hours a day, 7 days a week, to provide fast issue resolution and improved system uptime, so you can focus on your core business.
Consumer Adoption and Migration Marketing
Programs proven to shift payments to more profitable channels.
Tools that leverage Western Union’s expertise to help you market lower-cost payment channels to consumers, including a unique marketing toolkit to help your customers pay smarter.
Free Upgrades and Enhancements
Let us help you stay on top of changing technologies and preferences.
No-cost upgrades and enhancements to our service are available throughout the life of our partnership. It’s how we help you to stay ahead of the curve.
It's Your Payment Strategy, Made Strong by Our Partnership. To Learn More, Contact Western Union Payments today.
