Digital Communication Tools for Your Payment Strategy

Digital programs that help you deliver relevant messaging to your consumers to help them make fast payments, through your preferred channels.

We provide the services and technology that give your customers the ability to pay their way – how, where and when they want. The next step is making sure they know about their options, understand how they work and, most importantly, see the benefit of switching to new payment types and channels. That’s where our Customer Communications Suite comes in. We provide comprehensive digital communication management tools you need to actively grow electronic transaction volume. We understand how and why consumers pay the way they do. Let us put our knowledge to work for you.

Our digital communication management suite gives you the tools to show consumers the benefit of new payment options. Tools like electronic notifications and reminders, electronic bills, and Western Union’s consumer marketing programs help you to move communication acceptance into electronic channels and drive payments there as well. We’re fundamentally changing the way our clients communicate with their customers by taking communications out of the mail and away from paper. We can help to do it all for you – increase data quality, improve deliverability metrics and ensure targeted messaging, all to help you create more value from your payment strategy.

What it includes:

What it does for you:

• Results in improved eBill & self-service adoption rates, as well as cost savings
  • Provides increased revenue through greater adoption and use of your most profitable payment channels and types
  • Allows you to better allocate collection and consumer contact campaigns
  • Gives you confidence that your marketing messages will reach the right customers at the right time, making it easier for them to pay their bills on time