Partnership. Value. Strategy.
Coverage for your insurance business.

Western Union's Payment Solutions for Insurance Agencies

Your insurance agency wants a partner that can help your insurance business grow. You also need to serve your policy holders with a wide array of choices that make managing their bills fast, easy and seamless. And you need to find the right solutions that will both minimize impact on your internal resources and help save you money. That’s why Western Union® offers a complete solution to help improve the performance of your insurance payment strategy.

We offer insurance companies a full suite of customizable bill payment and presentment solutions that includes our electronic Western Union® Speedpay® service and our walk-in Western Union Payments service, with a comprehensive network of more than 46,000 Agent locations. These cash and electronic services will fit seamlessly into your business environment, help reduce costs, and provide your policy holders with convenient choices to pay how and when they want.

BENEFITS FOR INSURANCE COMPANIES
  • Increased customer satisfaction and retention through a full suite of convenient presentment and payment options

  • Improved payment channel mix

    • Migrate higher cost agent assisted payments to lower cost self service channels
  • Reduced costs and increased operational efficiencies

    • Improved cash flow, through better speed and accuracy of payments
    • Better allocated collection efforts
    • Reduced delinquencies, payment returns and exceptions
    • A robust suite of payment and presentment services, including the latest mobile, eBilling and communication technologies
  • Simplified claims disbursement processing, including an extensive Western Union Agent footprint for cash disbursements, as well as a robust prepaid card disbursement solution


DISCOVER OUR PRODUCTS

communications

Billing & Communications

Our Billing and Communications Suite provides user-friendly tactics to actively grow electronic billing and payment adoption in a way that leverages the combined experience and significant marketing resources of Western Union. We have the expertise and resources to get it done right.

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payments

Payments

Payment options that can be customized to fit your specific business needs. Whether it’s one-time or recurring, Internet or in-person, IVR or mobile, we give customers convenient card, cash and ACH options that encourage them to make timely payments through self-serve channels.

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mobile

Mobile

Our comprehensive Mobile Suite offers the convenience that customers expect while developing and providing the new technologies that billers require. We offer a range of options like mobile presentment, Pay by Text, apps, mobile sites, and swipe devices. Because we understand that where customers go, payment opportunities follow.

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reporting

Reporting & Analysis

Our Reporting and Analysis Suite includes unique and easily customizable reporting and analysis tools that give you targeted insight into your payment data, on a real-time basis - so you can get the information you need, when you need it.

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valueadded

Value Added Services

Our Value Added Services Suite provides ongoing, knowledgeable expertise, advice and on-shore support to our clients at no additional cost. Western Union provides payments industry expertise, benchmarking tools and consultative insights to help you meet your business objectives.

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PAYMENTS UP FRONT

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