Partnership. Value. Strategy. Coverage For Your Insurance Business.
You want a partner that can help your insurance business grow. You also need to serve your policy holders with a wide array of choices that make managing the presentment and payment lifecycle fast, easy and seamless. And you need to find the right solutions that can minimize impact on your internal resources and will help save you money. That’s why Western Union offers a complete solution to help improve the performance of your insurance payment strategy.
We offer insurance companies a full suite of customizable bill payment and presentment solutions that includes our electronic Western Union® Speedpay® service and our walk-in Western Union® Payments sevice, with a comprehensive network of more than 46,000 Agent locations. These cash and electronic services will fit seamlessly into your business environment, help reduce costs, and provide your policy holders with convenient choices to pay how and when they want.
At Western Union, our team includes some of the best people in the payments business – experts with deep insurance industry expertise and an understanding of your business. Our solutions are customized to fit business requirements specific to the insurance industry, and we partner with you from initial consultation through implementation and beyond to make sure our service is aligned with your business strategy and objectives.
Benefits to Help Insurance Companies:
- Increased customer satisfaction and retention through a full suite of convenient presentment and payment options
- Improved payment channel mix
- Migrate higher cost agent assisted payments to lower cost self service channels
- Reduced costs and increased operational efficiencies
- Improved cash flow, through better speed and accuracy of payments
- Better allocated collection efforts
- Reduced delinquencies, payment returns and exceptions
- Simplified claims disbursement processing, including an extensive Western Union Agent footprint for cash disbursements, as well as a robust prepaid card disbursement solution
Payment Suite
Our Payment Suite provides comprehensive presentment and payment options that help minimize delinquency and are customized to fit your specific business needs. Western Union provides an ongoing partnership to help you achieve your long and short-term objectives, giving customers convenient options that encourage them to expand their relationship with you, while making timely payments through self-serve channels.
Value Added Services Suite
Our Value Added Services Suite provides ongoing, knowledgeable expertise, advice and support at no additional cost. Western Union provides payments industry expertise, benchmarking tools and consultative insights to help you meet your business objectives.
Mobile Suite
Our comprehensive Mobile Suite offers the convenience that customers expect while developing and providing the new technologies that insurance companies require. Because we understand that where customers go, payment opportunities follow.
Reporting and Analysis Suite
Our Reporting and Analysis Suite includes unique and easily customizable reporting and analysis tools that give you targeted insight into your payment data, on a real-time basis – so you can get the information you need, when you need it.
Budget Management Suite
Our Budget Management Suite includes an expanded set of flexible, easy-to-use recurring payment options that meet your organizational priorities, as well as your policy holders’ needs.
Communications Suite
Our Communications Suite provides user-friendly tactics to actively grow electronic billing and payment adoption in a way that leverages the combined experience and significant marketing resources of Western Union. We have the expertise and resources to get it done right.
It's Your Payment Strategy, Made Strong by Our Partnership. To Learn More, Contact Western Union Payments today.
