Partnership. Value. Strategy. That’s What Governs Us.

You want a partner that can help you to maintain dependable revenue streams across all your departments. You also need to serve your constituents with a wide array of choices that make payments fast, easy and seamless. And you need to find solutions that will minimize impact on your internal resources and will help save you money. That’s why we offer government agencies a full suite of customizable bill presentment and payment services that fit seamlessly into your unique environment, will reduce costs and optimize staff time, and will allow customers to pay how and when they want.

We’ve invested in building solutions specific to government agency requirements that range from regular tax and public utility remittances, occasional permit and license payments, as well as one-time fee, fine and citation payments. From expert knowledge and support to customizable tools and a complete array of real-time reports, Western Union offers a complete solution to improve the performance of your payment strategy.

At Western Union, our team includes some of the best people in the payments business – experts with deep government expertise at all levels and a commitment to partnership that goes well beyond implementation. We collaborate with governmental  agencies to offer a unique combination of services specifically tailored to your industry, providing strategic billing, customer communication and payment options that help reduce or eliminate costs, all while offering convenient choices for your customers.

Benefits to Help Government Agencies:

  • Customized features specific to government that lower operational costs, improve integration, help maintain compliance, gain efficiencies by fully automating processing, funding and posting, minimize exception rates, and above all, improve your cash flow
  • Increased customer satisfaction through a full suite of convenient presentment and payment options, allowing them to pay how, when and where they want with any payment type in their wallet
  • Improved choice and control with self-service options, as well as payments through collector-facing channels, all combined with an extensive Western Union® Agent location footprint
  • Enhanced consultative service from an industry expert with the stability, reliability and expertise to partner with you for the long term
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Payment Suite

Our Payment Suite provides comprehensive presentment and payment options that help minimize delinquency   and are customized to fit your specific business needs. Western Union provides an ongoing partnership to help you achieve your long and short-term objectives, giving customers convenient options that encourage them to expand their relationship with you, while making timely payments through self-serve channels.

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Value Added Services Suite

Our Value Added Services Suite provides ongoing, knowledgeable expertise, advice and support at additional cost. Western Union provides payments industry expertise, benchmarking tools and consultative insights to help you meet your business objectives.

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Mobile Suite

Our comprehensive Mobile Suite offers the convenience that customers expect while developing and providing the new technologies that auto loan servicers require.Because we understand that where customers go, payment opportunities follow.

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Reporting and Analysis Suite

Our Reporting and Analysis Suite includes unique and easily customizable reporting and analysis tools that give you targeted insight into your payment data, on a real-time basis - so you can get the information you need, when you need it.

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Budget Management Suite

Our Budget Management Suite includes an expanded set of flexible, easy-to-use recurring payment options that meet your organizational priorities, as well as your customers’ needs. We even offer Equity Accelerator – an accelerated payment solution for customers who wish to pay down their loans faster.

Communications

Communications Suite

Our Communications Suite provides user-friendly tactics to actively grow electronic billing and payment adoption in a way that leverages the combined experience and significant marketing resources of Western Union. We have the expertise and resources to get it done right.

It's Your Payment Strategy, Made Strong by Our Partnership. To Learn More, Contact Western Union Payments today.