Partnership. Value. Strategy.
Let Us Help Drive Your Business.
You want a partner that can help encourage reliable and consistent loan and portfolio performance. You also need to serve your customers with a wide array of choices that make managing the payment lifecycle fast, easy and seamless. And you need to find the right solution that will minimize impact on your internal resources. That’s why Western Union offers complete solutions to help improve the performance of your overall payment strategy.
Whether you’re a captive servicer, a sub-prime shop, or anything in between, we partner with the auto industry to provide a unique combination of services specifically tailored to your needs, providing payment options that help create reliable and consistent loan performance, reduce delinquencies and increase profitability, all while offering convenience to your customers. This full suite of customizable bill payment and presentment options include our electronic Western Union® Speedpay® service and our walk-in Western Union Payments service, with an extensive network of more than 46,000 Agent locations. These cash and electronic services fit seamlessly into your business environment, help reduce loan servicing costs, and allow your customers to pay how and when they want.
At Western Union, our team includes some of the best people in the payments business – experts with deep auto industry expertise and understanding of your business. Our solutions are customized to fit business requirements specific to the auto industry, and we partner with you from initial consultation through implementation and beyond to make sure our service is aligned with your business strategy and objectives.
Benefits to Help Auto Loan Servicers:
- Reduce costs and increase operational efficiencies
- Improved cash flow, through better speed and accuracy of payments
- Better allocated collection efforts
- Reduced delinquencies, payment returns and exceptions
- Improved payment channel mix
- Migrate higher cost agent-assisted payments to lower cost self-service channels
- Increased customer satisfaction and a better consumer experience
- Increased recurring payments, resulting in a more predictable payment cycle
- Reduced late and missed payments, loan defaults and costly repossession
- Enhanced consultative service from an industry expert with the stability, reliability and expertise to partner with you for the long term
Payment Suite
Our Payment Suite provides comprehensive presentment and payment options that help minimize delinquency, and are customized to fit your specific business needs. Western Union provides an ongoing partnership to help you achieve your long and short-term objectives, giving customers convenient options that encourage them to make timely payments through self-serve channels.
Value Added Services Suite
Our Value Added Services Suite provides ongoing, knowledgeable expertise, advice and support at no additional cost. Western Union provides payments industry expertise, benchmarking tools and consultative insights to help you meet your business objectives.
Mobile Suite
Our comprehensive Mobile Suite offers the convenience that customers expect while developing and providing the new technologies that auto loan servicers require.Because we understand that where customers go, payment opportunities follow.
Reporting and Analysis Suite
Our Reporting and Analysis Suite includes unique and easily customizable reporting and analysis tools that give you targeted insight into your payment data, on a real-time basis - so you can get the information you need, when you need it.
Budget Management Suite
Our Budget Management Suite includes an expanded set of flexible, easy-to-use recurring payment options that meet your organizational priorities, as well as your customers' needs.
Communications Suite
Our Communications Suite provides user-friendly tactics to actively grow electronic billing and payment adoption in a way that leverages the combined experience and significant marketing resources of Western Union. We have the expertise and resources to get it done right.
It's Your Payment Strategy, Made Strong by Our Partnership. To Learn More, Contact Western Union Payments today.
