Electronic Payment Solutions

Meet the Diverse Needs of your Customers with Highly Customizable, Flexible Electronic Payment Solutions

A customized electronic payment solution from Western Union can provide more payment options for your customers, including one-time, same day or next day payments as well as recurring payment plans, while helping improve your cash flow and reducing costs.

  • ACH (electronic check), credit, debit and PIN-less ATM payments
  • Choose the combination of payment channels most appropriate for your business and how your customers want to make payments:
    • IVR (interactive voice response unit): customers enter payments themselves using the touch-tone keypad of their telephone.
    • Call center desktop application: customers make payment arrangements with your call center representatives, or you may choose to use the Western Union CSRs.
    • SMS: customers receive their amount due on their cell phone and pay via a mobile text message.
    • eBill: customers receive their statement in their email inbox, and can pay immediately from within the PDF.
    • Online banking: customers can make validated same day or next day guaranteed payments to you via our online banking partners.
  • For auto and mortgage payments, billers can provide flexible, recurring and partial payment options that are completely outsourced.

Benefits for your Business

  • Robust, flexible and customizable service with seamless integration into your networks
  • Next-day funding and flexible payment posting
  • Top-notch support: online reporting, free training, marketing, project management and technical support
  • Incorporation of your business rules to validate and auto-populate your customer data
  • Reduced costs associated with mailing statements
  • PCI compliant, Reg E compliant and data security
  • Fee revenue

Benefits for your Customers

  • Convenience: fast, easy to use, innovative, reliable payment services
  • Choice and flexibility: customers pay when (24x7x365) and how they want with multiple payment types and channels
  • Control: self-service solutions with payment scheduling options (same day, next day, recurring)
  • Confirmation numbers with email and mailed confirmations available
  • Peace of mind that their payments have been received

Western Union Leadership in the Electronic Payments World

Western Union has a 135-year-old legacy of moving money with reliable, convenient service. With cutting-edge electronic solutions, robust back-end systems and easy-to-use front-end user interfaces, Western Union has become a trusted leader in electronic payments.

  • Proven reputation through strong and weak economies
  • Financially stable Fortune 500 company with strong revenue growth
  • More than 412 million consumer-to-business transactions in 2008
  • Robust, real-time, 24x7x365 redundant systems

Contact UsElectronic Payment Solutions: Redefining convenience for your customers. Contact us today to get started!